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Index
Governmental Systems Abbr.
Changing Internal Culture
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Creating Quality Leadership and Management QUAL
Streamlining ManagementControl SMC
Transforming OrganizationalStructures ORG
Improving Customer Service ICS
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Reinventing Processes and Systems
Mission-Driven, Results-Oriented Budgeting BGT
Improving Financial Management FM
Reinventing Human Resource Management HRM
Reinventing Federal Procurement PROC
Reinventing Support Services SUP
Reengineering ThroughInformation Technology IT
Rethinking Program Design DES
Restructuring the Federal RoleStrengthening
the Partnership in Intergovernmental
Service Delivery FSL
Reinventing Environmental Management ENV
Improving Regulatory Systems REG
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Agencies and Departments Abbr.
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Agency for International Development AID
Department of Agriculture USDA
Department of Commerce DOC
Department of Defense DOD
Department of Education ED
Department of Energy DOE
Environmental Protection Agency EPA
Executive Office of the President EOP
Federal Emergency Management Agency FEMA
General Services Administration GSA
Department of Health and Human Services HHS
Department of Housing and Urban Development HUD
Intelligence Community INTEL
Department of the Interior DOI
Department of Justice DOJ
Department of Labor DOL
National Aeronautics and Space Administration NASA
National Science Foundation/Office of Science
and Technology Policy NSF
Office of Personnel Management OPM
Small Business Administration SBA
Department of State/
U.S. Information Agency DOS
Department of Transportation DOT
Department of the Treasury/
Resolution Trust Corporation TRE
Department of Veterans Affairs DVA
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